All orders are packed professionally. Once a package leaves our facility it becomes the responsibility of the shipping company and the customer.
Refused orders are subject to freight charges and a 15% restocking fee.
Damages and shortages must be reported to Dark Crystal within 48 hours of receipt of goods.
All items being returned for a refund must be shipped back within 48 hours of receiving them. Item MUST be unused for a full refund to be issued.
For further information contact Sales@dcglass.ca